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Our Terms & Conditions

Effective Date: 23rd September 2023

Welcome to Discovro! These Terms and Conditions govern your use of the website www.discovro.co.uk ("Website"), operated by Discovro. ("we", "us", or "our"). By accessing or using the Website, you agree to be bound by these Terms, our Privacy Policy, and any additional terms and conditions that may apply to specific sections of the Website or to products and services available through the Website. If you do not agree to these Terms, please do not use this Website.


1. Refund Policy:


Please note that all sales of our travel itineraries, whether pre-made or bespoke, are final. We do not offer refunds. 


2. Use of Itineraries:


Our travel itineraries are intended to serve as guides for your travel plans. While we strive to provide accurate and up-to-date information, we cannot guarantee the availability or quality of services offered by third-party providers. It is your responsibility to verify and book any travel-related services independently.

a. Personalised Travel Plans:

Our Personalised Plans are tailored to your unique preferences and requirements. These plans may include suggested itineraries, activities, accommodations, and dining options to enhance your travel experience.

Limitation of Services for Personalised Plans:

Please be advised that while we provide these Personalised Plans as a curated service, we are not a travel agency, booking agent, or tour operator. We do not handle bookings for flights, accommodations, or any other travel-related services. Our role is strictly to offer travel suggestions based on the information you provide.

No Liability for Bookings:

Discovro assumes no liability for any bookings made based on our Personalised Plans. All bookings or reservations must be made directly by you with the respective service providers. We strongly recommend reviewing their terms and conditions and privacy policies before making any commitments.

 

b. Pre-Made Travel Plans:
Our Pre-Made Plans are generic travel plans that do not include any travel suggestions or bookings for activities, dining options or anything else mentioned within these plans. These plans serve as a basic framework for your travel and are not customised to individual preferences. 

 

Limitation of Services for Pre-Made Plans:
As with our Personalised Plans, we do not handle bookings for any travel-related services in our Pre-Made Plans. Our role is to provide a general travel framework, and any further planning and bookings are your responsibility.


3. Changes and Cancellations:


Changes and cancellations to bookings are subject to the policies and charges of the third-party travel providers. Discovro does not control these policies and charges and cannot be held responsible for them.


4. Travel Documents


It is your responsibility to ensure that you have the correct documents to travel, including passports, visas, and vaccination certificates. Discovro will not be liable for any issues that arise from failure to obtain the necessary documents.


5. Travel Insurance


You are strongly advised to take out suitable travel insurance to cover potential losses, cancellations, medical expenses, and other risks associated with travel. Discovro will not be liable for any issues that arise from failure of taking out suitable travel insurance.


6. Contact Us


If you have any questions, concerns, or requests regarding our Terms & Conditions, please contact us at hello@discovro.co.uk.


7. Changes to Terms & Conditions


We reserve the right to update or modify our Terms & Conditions at any time. Any changes we make will be posted on our website with the revised effective date.

By continuing to use our services after any changes to our Terms & Conditions, you accept and agree to the updated terms.

8. Governing Law


Our Terms & Conditions are governed by and construed in accordance with the laws of United Kingdom.

Last Updated: 23rd September 2023


Discovro


hello@discovro.co.uk
 

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