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Take A Look Through Our FAQ

Got travel questions? We've got answers! Browse our FAQs or reach out to The Discovro team. Happy travelling!

  • How do I book a personalised travel itinerary with Discovro?
    To book a personalised travel itinerary, head over to the "Personalised Plans" page on our Discovro website. There, you'll find a multi-step form that allows you to specify your travel preferences, destinations, and any special requests. Once you've submitted the form, our team will review your details and send you a price quote for your custom itinerary.
  • What's included in the travel itineraries?
    Our pre-made packages are expertly crafted to offer you a rich tapestry of day-to-day experiences, from engaging activities to culinary delights and must-see landmarks. However, it's worth noting that these packages are designed to focus on your in-destination experience and do not include accommodation or travel to the chosen locations. In contrast, our personalised plans go the extra mile to offer you a full on travel experience. These tailor-made itineraries not only encompass a curated selection of activities, meal recommendations, and sightseeing options but also include meticulously planned accommodation and travel suggestions from activity to activity. This ensures a seamless and stress-free journey from start to finish, all customised to your individual needs and preferences. Please note, although we provide suggestions on travel, we are not liable and do not handle any bookings of flights, transfers or accommodation.
  • Is travel insurance included in Discovro packages?
    Travel insurance is not included within any of our plans. We strongly recommend purchasing travel insurance for peace of mind.
  • How far in advance should I book a personalised plan?
    We recommend booking your personalised plan at least 3 weeks in advance to ensure availability and to give our team ample time to craft your perfect itinerary. However, we do our best to accommodate last-minute requests whenever possible.
  • Who are Discovro's travel packages designed for?
    Our pre-made packages are crafted to appeal to a broad audience of all ages, but they are particularly geared towards couples and small adult groups seeking enriching experiences. If you have specific needs or are travelling with a diverse group, our personalised plans offer the flexibility to tailor the itinerary to suit anyone, from families with young children to larger adult groups or solo travellers.
  • What payment methods do you accept?
    We accept a variety of payment methods, including credit/debit cards & bank transfers.
  • How do I pay for the personalised plans?
    After we have provided a quote for the travel itinerary and you are happy to proceed, we will send an invoice and payment will be required before we commence on the itinerary creation.
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